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27-05-2021, 12:37 PM | #1 | |||
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I Cant Breathe
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So yesterday I orded some stuff from Asda worth about £20 and the deiver came with the bag ripped open with just lettuce and cucumber in the bag and said that's how he received it but Asda said they sent the full order when I contacted them.
I spoken to Uber and they have refused to refund or look into the theft and keep saying I should rate the performance so they can improve. Anyone any ideas what I can do?
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27-05-2021, 12:40 PM | #2 | |||
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I Love my brick
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I've never used them but do you pay with Paypal? If so I would raise a complaint through them and you will probably get a refund
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27-05-2021, 12:41 PM | #3 | |||
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self-oscillating
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don't use uber eats again
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27-05-2021, 12:42 PM | #4 | |||
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Senior Member
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Wrong type of weak shopping bag.
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27-05-2021, 12:43 PM | #5 | |||
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I Cant Breathe
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I pay through my bank but they said they can't do anything till the payment has cleared and it could take weeks if not months of investigation before I'm refunded
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27-05-2021, 12:44 PM | #6 | |||
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I Cant Breathe
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I never do but I didn't want to go all into town after work so thought I'd get some stuff to last till the weekend but I'll never use them again
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27-05-2021, 12:44 PM | #7 | |||
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I Love my brick
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Pity, Paypal are great for that. Looks like all you can do so is wait for the bank and give that driver a bad rating
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Spoiler: Last edited by Niamh.; 27-05-2021 at 12:45 PM. |
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27-05-2021, 12:47 PM | #8 | |||
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I Cant Breathe
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The fact they are refusing to investigate a theft is pretty much confirming they encourage their drivers to steal
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27-05-2021, 12:49 PM | #9 | |||
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Senior Member
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It's a sign from the universe that only the salad remained
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27-05-2021, 12:49 PM | #10 | |||
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I Love my brick
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Quote:
https://www.reddit.com/r/UberEATS/co..._for_a_driver/
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27-05-2021, 12:58 PM | #11 | |||
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The Italian Job
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Quote:
Done it online.
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27-05-2021, 01:00 PM | #12 | |||
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This Witch doesn't burn
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wow anytime we have ordered Uber Eats, it is bagged really well, that was from restaurants though, never ordered from a supermarket
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'put a bit of lippy on and run a brush through your hair, we are alcoholics, not savages' |
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27-05-2021, 01:03 PM | #13 | |||
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another vice
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He knows you should be a vegetarian
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27-05-2021, 02:00 PM | #14 | |||
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The peoples princesses
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Uber’s customer service is honestly ridiculous.
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27-05-2021, 02:04 PM | #15 | |||
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Senior Member
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These sort of companies aren't great. Just eat was alright until recently and orders starting taking at least an hour and a half to arrive and the customer service lines and chat etc is beyond awful. I've realised ringing the takeways you like direct it's tons cheaper too!!
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27-05-2021, 03:14 PM | #16 | |||
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Quand il pleut, il pleut
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Quote:
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27-05-2021, 03:27 PM | #17 | |||
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I Cant Breathe
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I've had contact with Asda but they said only Uber can issue a refund
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27-05-2021, 03:33 PM | #18 | |||
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self-oscillating
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if your sales contract was with uber eats, its not for asda to do anything. eats should refund you and then they can sort it out between themselves and asda.
if they refuse to refund you, go on their social media and mention it and see what happens |
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27-05-2021, 03:41 PM | #19 | |||
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Quand il pleut, il pleut
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Quote:
Quote:
https://www.reddit.com/r/UberEATS/co...r_no_delivery/ …I know that it’s an American situation but when the incident was brought to Twitter, it was resolved…. |
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