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18-05-2023, 06:40 PM | #1 | |||
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Senior Member
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[BT to replace 10,000 workers with AI
as part of wider cull of up to 55,000 staff in bid to slash costs. BT will cut up to 55,000 jobs by the end of the decade, with nearly a fifth of those replaced by technologies like artificial intelligence, in an effort to become a "leaner" business, the company said. 7 hours ago] [BT boss Philip Jansen said the telecoms giant would be a 'huge beneficiary' of AI technology] https://www.dailymail.co.uk/news/art...elligence.html Sign Of The Times |
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18-05-2023, 06:41 PM | #2 | |||
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👌👌👌👌👌👌👌👌👌👌👌👌
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ITS STARTING
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18-05-2023, 06:42 PM | #3 | |||
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Can’t be any worse than the current set up tbh
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18-05-2023, 06:43 PM | #4 | |||
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In my nice era
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There here……
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18-05-2023, 06:45 PM | #5 | |||
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self-oscillating
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thats why all the meta jobs are going too. Most IT companies are shedding staff due to AI
Microsoft have an AI code generator assistant for a small monthly sub. You tell it what you want in plain english and it spits out the code |
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18-05-2023, 06:48 PM | #6 | |||
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In my nice era
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That’s scary
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18-05-2023, 09:54 PM | #7 | |||
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Schrödinger's Quato
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What makes it especially scary is that the AI is not creative, it generates a chimera of copied code from already available code, and what it creates time and time again has been shown to be FULL of security holes.
Last edited by Quantum Boy; 18-05-2023 at 09:54 PM. |
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18-05-2023, 09:58 PM | #8 | |||
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Sod orf
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Doesn't effect me. We have our own telephone company in Hull. We're not on the BT. We're KC, Kingston Communications.
Last edited by Alf; 18-05-2023 at 10:01 PM. |
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19-05-2023, 02:18 AM | #9 | |||
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Quote:
Sure, not being with BT is a bonus. But all these big AI changes means they are alone answering Emails (SkyNewsHD Report) It will spread to Kingston Communications as it makes more money for them. |
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19-05-2023, 04:08 AM | #10 | |||
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Psycho-Pass here we come!
We just need the Sibyl System to help condition our mental state.
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19-05-2023, 04:15 AM | #11 | |||
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19-05-2023, 04:29 AM | #12 | |||
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19-05-2023, 04:43 AM | #13 | |||
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19-05-2023, 08:36 AM | #14 | |||
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Schrödinger's Quato
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OK so... not to be an ol' gammon... and not to say that job losses ANYWHERE aren't terrible... and not that it isn't a bad harbinger of things to come .... ... ... ...
But BT's customer service department has not been based in the UK for over a decade. That's 10k jobs being lost in India, not here. I also morally don't know if it's worse to use AI to answer emails and online chats, or pay call centre staff in other countries £1 an hour to do it. |
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19-05-2023, 09:14 AM | #15 | |||
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self-oscillating
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a lot of customer support is already handled by AI. It was silently introduced and trialed and very few folk actually noticed
We can guess at the effect AI has on job sectors now, but no-one really has a clue where it will all end up in 5-10 years Nothing in my life time has been a bigger deal than AI and I could put it up there with the invention of the wheel in terms of its likely impact going forward |
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19-05-2023, 09:37 AM | #16 | |||
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Schrödinger's Quato
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This is why it's good to work in the fluffy 3rd sector where "the human touch" is actually one of the major selling points so they're never going to start replacing people with Johnny 5.
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19-05-2023, 10:15 PM | #17 | |||
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19-05-2023, 10:19 PM | #18 | |||
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Sod orf
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20-05-2023, 05:48 AM | #19 | |||
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